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Help & Advice
It's your special day and we want everything to go as smoothly as possible for you. So here are a few things to help you when planning: Chair covers We have chair covers to readily fit the more commonly used stackable banquet chairs, marquee chairs and now folding chairs. It may be that you do not like a chair at a venue - don't assume you can hide it with a standard cover as one size doesn't fit all. Some venues (eg. restaurants, public halls) have non standard chairs (e.g. bistro chairs, dining chairs, bar chairs, canteen chairs). However we do often come across a "bespoke" chair which will take one of our covers for which we will use a Standard or Damask at the quoted price. If, however, we are unable to obtain a good fit using our Standard or Damask stock then we also offer a bespoke cover fitting service. Price on Application. If your chair is clearly not a Banquet, Marquee or Folding chair (as shown on the Chair Covers page) then we advise you try and obtain a photograph and 4 critical dimensions: Width across the widest part of the back rest (remembering to measure AROUND any curve in the backrest) Height to top of seat Total height to top of back rest Leg splay (front to back - measured at floor level) Remember - a picture tells us so much more - so a photo makes the world of difference (even from your phone). Then send these to us and we will do our very best to help.
We do advise you take special note of chairs when viewing a venue and agree with the venue that this is the chair they plan to use. Some venues have more than one style, mix and match or move them around to suit party sizes.
Venue restrictions
Venues will have many years experience in running events and know what works and more importantly what doesn't. They will have set options for how and when to use which rooms, will know their seating options by heart - and advise when its really not possible to put 11 people on a table intended for 8. They are doing this to ensure your day runs smoothly and seat your guests in comfort. Work with them, they really are there to help.
Venues also reserve the right to impose restrictions on the day. Remember they are not doing this to be difficult. In older or listed buildings fire regulations often dictate no naked flame (i.e. no candles), Health & Safety may dictate no foil confetti. We advise our customers to check with their venue and not assume that "anything goes" when it comes to decoration.
We ask all our customers to check detail like this before ordering a venue dressing service. It can be very disappointing to a couple to build a picture of their perfect day to have it dampened by something on which a venue is just not prepared to compromise. It also makes finalising your decoration difficult if you are still in discussions over the finer details. That said, we will happily help you through this process and advise you so a happy outcome is reached.
Timing
The following things can affect our set up times and charges:
Entry time to a venue - some venues restrict time of entry which can affect the level of decoration which can be practically carried out, or the size of team required to achieve it.
Set up times - some venues set the previous evening or through the night.
Turnaround times - if we are given a very small window to work in then this may restrict the amount of "on site" work which can be practically completed.
Cut off dates
It is necessary to apply some cut off dates for items such as stationery or favours or bespoke orders to allow sufficient time to order and make up the items.
Samples
We do get asked to see samples as part of our consultation. This is perfectly practical for stock items. However, if yours is an unusual request or an item we would not ordinarily have in stock then a charge may need to be made to provide samples.
Terms and conditions apply
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© 2005-2012 Highland Occasions by Design Contact us: Marie Smith - Highland Occasions by Design, Glenlivet, Banffshire AB37 9DL Tel: 01807 590327 or 07976 918185 enquiries@highlandoccasionsbydesign.co.uk Website designed and maintained by: Marie Smith |